Frequently Asked Questions

Everything you need to know about our materials, sizing, shipping, and gifting.

Shipping & Delivery

How much does shipping cost? All UK orders include free standard shipping. International orders over £50 qualify for free shipping. Express options are available at checkout.

How long does delivery take? UK orders arrive within 3–5 working days. International delivery typically takes 7–14 working days depending on destination.

Materials & Craftsmanship

What materials does Lodorfo use? We work with full-grain leather, braided cord, sterling silver, and semi-precious stones. All metals are hypoallergenic and nickel-free.

Are Lodorfo pieces handmade? Yes. Every piece is handcrafted in small batches in the UK.

Sizing & Fit

How do I choose the right bracelet size? We offer made-to-measure sizing on our leather bracelets. Our Bracelet Sizing & Fit Guide explains how to measure your wrist at home.

Gifting

Do you offer gift packaging? Yes. All orders arrive in sustainable gift-ready packaging at no extra cost.

Can I add a personal message? Yes — a gift note option is available at checkout.

Returns

What is your returns policy? We accept returns within 14 days of delivery. Items must be unworn and in original packaging. Bespoke and made-to-measure pieces are non-returnable.